The unequal rights between platforms and users

Centralized Profits, Decentralized Rights: The Paradox of the Gig Economy
In our fast-changing digital world, it’s hard not to notice the growing tensions between big platforms and everyday users, especially within the bustling realm of the sharing economy. Just look at giants like Uber and Fantuan – while they’ve reshaped our idea of business, they’ve also birthed some challenging imbalances. They’re raking in big profits, but at what cost? The everyday gig worker, the lifeblood of these platforms, often gets the short end of the stick, missing out on protections many of us take for granted. To really get a grip on this, think about two things: the rise of ‘Platform Monopolies’ where one big player dominates, and the ‘Gig Economy’ with its unpredictable, often fleeting job opportunities. As we delve deeper, we’ll wrestle with these tensions, hoping to champion a fairer digital future for all.

Power Imbalance & Soaring Profits
It’s hard to discuss the modern digital landscape without mentioning the unmistakable power shift happening right under our noses. These days, it seems a handful of platforms are pocketing most of the profits, leaving little for the countless individuals making these platforms tick.(Armstrong, 2006)
Enter the concept of the ‘Platform Monopoly’. It’s a term that’s been buzzing around a lot lately, and for good reason. Picture this: a platform grows so massive and influential that it practically becomes the only game in town. Competition dwindles, and this giant begins to call all the shots. (Li & Gao, 2021)
Now, let’s talk about Uber, a classic example. Everyone’s heard of them, right? They stormed into the ridesharing scene and quickly took the driver’s seat (pun intended). But with their dominance came some concerning trends. They set the fares. They define the rules. And who’s most affected? The drivers. These hard-working folks often navigate through ever-shifting earnings, thanks to fluctuating algorithms, all while trying to keep up with Uber’s latest terms. It’s not just about Uber hoarding profits; it’s about the little guy feeling the squeeze.
This situation isn’t just a one-off; it’s symbolic of deeper issues we’ll dissect throughout this piece, reminding us that innovation should pair with fairness.

The Vulnerability of Gig Workers
As we weave through the digital age, there’s a shadow that seems to grow longer, and it’s cast by the vulnerabilities faced by many gig workers. It’s like a new frontier out there, with plenty of promises, but also some pitfalls we can’t ignore.
Enter the ‘Gig Economy’. It’s a buzzword many throw around, but what does it truly entail? Imagine a marketplace where jobs are less about the long haul and more about the ‘here and now’. (Vallas & Schor, 2020) It sounds liberating, being able to pick up gigs as they come, enjoy the flexibility, and craft your own schedule. But then, there’s the flip side. (Kessler, 2018)
Let’s zone in on Fantuan, a big name in the world of food delivery. On the surface, it’s brilliant – hungry folks get their food, restaurants increase their reach, and riders earn their keep. But scratch a bit deeper, and stories unfold. These riders, zipping around our streets, face more than just traffic snarls. They deal with unpredictable incomes, weather adversities, and, unfortunately, often lack the safeguards that regular jobs provide. And while we’re quick to praise the ease of ordering our favorite meal, it’s vital to remember the hands (and wheels) that bring it to our doorsteps.
If this isn’t a call to reflect and restructure, I don’t know what is. It’s high time we ensure that the digital age’s convenience doesn’t overshadow the rights of its enablers.

The Advocacy for Platform Dominance
The world of digital platforms isn’t just black and white. While there’s chatter about power imbalances and lopsided profits, there’s also another side of the coin that many champion. This perspective applauds the sheer genius and innovation behind the towering giants of the digital realm.
One concept that often pops up in these discussions is ‘Economies of Scale’. In simple words, the bigger a platform gets, the more it can harness its vast user base to cut costs, amp up efficiencies, and pass on some savings to its users. (Stigler, 1958)
Now, let’s talk about Amazon. We all know it; heck, most of us have probably got a package or two from them this week. But beyond the convenient deliveries lies a behemoth whose success isn’t just luck. It’s scale lets it flaunt an endless product array, tempting prices, and that quick delivery we all adore. And while smaller players might feel the heat, one can’t help but admire how Amazon has consistently reinvented itself.
But here’s the twist. As we’ve noted earlier, it’s essential to balance admiration with awareness. Yes, these platforms are marvels, but let’s ensure that their brilliance doesn’t eclipse fairness in the digital playground.

Embracing Flexibility Over Formality
Let’s switch gears for a moment. Amid the clamor for better worker rights, there’s another voice that often makes waves. It’s the voice that sings praises for the unparalleled freedom the gig world offers. And, truth be told, there’s something magnetic about it.
Picture the ‘Gig Economy’. Away from the confines of cubicles and set work hours, here’s a world where you’re the boss. You decide the when, the where, and the how much. Sounds dreamy, right? (Tran & Sokas, 2017)
Now, let’s step into the world of Airbnb. Think of all those stories of homeowners transforming spare rooms or vacant homes into bustling travel spots. Many dive into Airbnb, not just for the extra bucks, but for the sheer joy of connecting with travelers, sharing their space, and curating unique experiences. No pressures of full-time hoteliers, just the thrill of playing host when it suits them.
But here’s the catch. As we touched on earlier, with great freedom often comes a need for caution. It’s wonderful to celebrate the gig life, but we’ve got to ponder: Where’s the line between enjoying flexibility and risking too much? As we champion choice, let’s also advocate for safety nets that protect our gig enthusiasts.

Redefining the Balance in a Digital Era
It’s easy to get caught up in the dazzle of the digital age. With platforms making headlines and gig jobs offering that dreamy flexibility, who wouldn’t be tempted? But let’s hit pause and dig a bit deeper.
We often hear tales of the mighty ‘Platform Monopoly’. It’s when the big players, think Amazon or Airbnb, don’t just play the game—they redefine it. (Parker et al., 2016)And while innovation buzzes, competition often hushes. This giant shadow can dwarf budding innovators and limit choices for folks like you and me.
Then there’s the ‘Gig Economy’. It sounds sweet, with its promise of choosing your hours and being your boss. But let’s chat about the delivery guy zipping through traffic or the rideshare driver clocking in extra hours. Beneath the facade of ‘freedom’, there’s often a silent pressure, a push to hustle harder to make ends meet.
And while we’re quick to click and order, or hop into a rideshare, it’s crucial to ponder— are we moving forward at the cost of sidelining the very people fueling this digital revolution? As we embrace this era, let’s not forget the essence of fairness and dignity.
In our dive into the digital age, we’ve uncovered some stark contrasts. On one side, mighty platforms bask in profits, and on the other, gig workers often juggle risks, all under the shiny label of ‘flexibility’. It’s easy to get swayed by the allure of digital innovations and the freedom they promise, but we can’t ignore the cracks beneath. Are we celebrating progress at the cost of the very people who power this digital dance? Here’s where I stand: As we enjoy the digital perks, let’s push for a system that truly values everyone in the mix. Let’s champion equity, dignity, and safety for all. After all, the true spirit of the sharing economy should hinge on balance and fairness.


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Kessler, S. (2018). Gigged : the end of the job and the future of work. St. Martin’s Press.
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