Sharing Economy and COVID-19: How Pandemic-Driven Changes Are Shaping the Future of Sharing Platforms

"Belfast COVID19 Traffic Management Sign" by Gerry Lynch is licensed under CC BY-SA 4.0.Electronic Display Sign normally used for traffic management displays COVID19-related advices on an almost deserted Chichester Street in Belfast CIty Centre.


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The sharing economy, prior to the eruption of the COVID-19 pandemic, marked a transformative shift in the global economic landscape. Platforms such as Airbnb, Uber, and others revolutionized the way we consume goods and services, promising democratized access and an enhanced sense of community engagement. These digital platforms rapidly altered traditional business paradigms, emphasizing peer-to-peer interactions and dramatically reducing the need for ownership (Vinod & Sharma, 2021). Yet, when the pandemic gripped the world, it posed unforeseen challenges, thrusting these platforms into uncharted waters. This essay delves into the intricate relationship between COVID-19 and the sharing economy, aiming to explore the profound alterations precipitated by the pandemic. It sets out to understand how pandemic-driven changes are not just reshaping, but potentially fortifying, the future prospects of sharing platforms amidst a post-pandemic world.

ride sharing uber lyft” by stockcatalog is licensed under CC BY 2.0.


The sharing economy is fundamentally rooted in the principles of collaborative consumption and peer-to-peer exchanges. Defined by Meenakshi (2023), it emphasizes decentralized networks and platforms that enable individuals to borrow or rent assets owned by someone else. This model stands in stark contrast to traditional economic systems based on individual ownership. It upholds the belief that access to goods and services is more beneficial than owning them outright. In the years leading up to the pandemic, the sharing economy witnessed an unprecedented surge. Platforms, leveraging advanced technology, democratized access to services that were once exclusive or expensive. From sharing rides to renting out personal homes for travelers, these platforms tapped into the zeitgeist of modern consumerism, prioritizing experience, flexibility, and community over mere possession. This evolution set the stage for the sharing economy to become a formidable force in the global market.

The Immediate Impact of COVID-19 on Sharing Economy

– Economic repercussions

The onset of the COVID-19 pandemic wreaked economic havoc on countless industries, and the sharing economy was no exception. Batool et al. (2021) delineate the drastic drop in demand for sharing services, particularly in the initial months of the pandemic. This decline can be attributed to travel restrictions, lockdowns, and the global community’s heightened fear of contagion. Ride-sharing services, home-sharing platforms, and other peer-to-peer operations faced a significant slump in their regular clientele, reflecting the world’s shift towards isolation and social distancing. Hossain (2021) further elaborates on the financial repercussions, highlighting the devaluation of major sharing economy giants, with some companies losing billions in valuation almost overnight.

– Changes in consumer behavior

The pandemic fundamentally altered consumer behavior in the sharing economy, catalyzing shifts that might have otherwise taken years. One of the most noticeable changes was the prioritization of hygiene and safety over traditional drivers like cost and convenience, as pointed out by Buheji (2020). Sharing platforms, once lauded for their affordability and accessibility, were now viewed through a lens of suspicion, as potential hotbeds for the virus. This concern was particularly evident in densely populated urban areas where such platforms thrive. Hossain (2021) also sheds light on another key behavioral shift— the pivot towards local and domestic travel. With international borders closing, many started exploring their own backyards, using sharing platforms to experience domestic holidays with a renewed vigor and appreciation.

– Regulatory and legal challenges

The pandemic exposed certain vulnerabilities in the sharing economy, bringing to the forefront discussions about worker rights and platform responsibilities. Hossain (2021) points out that the pandemic led to increasing calls for clearer regulations, particularly concerning the gig workers central to these platforms. The blurry line between employee and independent contractor became a focal point, especially as many gig workers lacked job security, health benefits, and other protections amidst a global crisis. This predicament further resulted in several misclassification lawsuits against renowned sharing platforms, challenging the foundational operational model of these companies. These legal battles highlighted the pressing need for a more sustainable and humane framework, one that balances innovation with the well-being of all stakeholders involved.

(Arirang News, 2020)

Socio-cultural and Behavioral Responses

– Community attitudes post-pandemic

Post-pandemic, community attitudes towards the sharing economy underwent profound transformation. Buheji (2020) expounds on this evolution, identifying a paradigm shift from mere consumption to a more nuanced understanding of socio-economic opportunities within the sharing economy. As communities grappled with the aftermath of the pandemic, there was an increasing appreciation for the role of local networks and grassroots initiatives. The crisis underscored the value of shared resources, leading many to adopt sharing platforms not just as a means of convenience but as a strategy for sustainable living. The resilience of communities became intertwined with the adaptability of the sharing economy, forging a new path in the post-pandemic world.

– Subjective well-being and socio-cultural beliefs

In delving deeper into the psyche of the users, one can discern the intricate relationship between subjective well-being, socio-cultural beliefs, and the sharing economy during these challenging times. Alharthi et al. (2021) provide valuable insights into this relationship, emphasizing that personal well-being was often directly influenced by one’s interaction with sharing platforms. As individuals sought safety and security, they were also driven by cultural beliefs that either championed or cautioned against communal sharing. In many cultures, the spirit of collectivism was rejuvenated, pushing many towards embracing sharing platforms with a newfound enthusiasm. In contrast, in others, the emphasis on individualism and personal space became more pronounced, leading to hesitation. This dance between personal well-being and cultural norms added layers of complexity to the post-pandemic response, revealing the depth and diversity of human behavior in the face of adversity.

Reorientation and Strategies for the Future

– Long-term adjustments by platforms

In the aftermath of the pandemic, many sharing platforms have recalibrated their strategies to meet the evolving demands and challenges. One of the most pivotal shifts observed has been a refocusing towards domestic consumers and the provision of long-term offerings, a trend corroborated by both Hossain (2021) and Meenakshi (2023). With international travel restrictions and changing consumer preferences, platforms like Airbnb have been driven to cater more ardently to local tourists and offer extended stay options.

Equally paramount is the renewed emphasis on hygiene standards and adherence to social distancing measures. As Batool et al. (2021) note, platforms have had to evolve rapidly, reinforcing stringent cleaning protocols and establishing trust among users. The very essence of the sharing economy, which once prioritized cost and convenience, is now juxtaposed with safety considerations.

– Emergence of new sharing platforms

The turbulence of the pandemic also sparked innovation and the emergence of new sharing platforms, particularly in the digital realm. Meenakshi (2023) points to the meteoric rise of platforms tailored for online meetings, remote work, and virtual collaboration. Zoom, Microsoft Teams, and other tools have transformed from business utilities to essential connectors of human interaction, weaving the fabric of a newly remote society.

CH201009081” by International Monetary Fund is licensed under CC BY-NC-ND 2.0.
Managing Director Kristalina Georgieva participates in a Zoom call on Mobilizing with Africa during the 2020 Annual Meetings at the International Monetary Fund in Washington, DC, on October 9, 2020. IMF Photo/ Cory Hancock.

– Government and institutional responses

Lastly, the role of government and institutional bodies has been indispensable in shaping the trajectory of the sharing economy post-pandemic. Hossain (2021) highlights the introduction of stimulus packages and unemployment insurance for gig workers, recognizing their pivotal role in the economy and the vulnerability of their positions. Furthermore, as elucidated by Vinod & Sharma (2021), the evolution of regulations is on the horizon. The vision is clear: to foster a sharing economy that is not only robust and adaptive but also resilient against unforeseen challenges, ensuring its vibrant and beneficial role in society continues unabated.


The COVID-19 pandemic brought unprecedented challenges to the sharing economy, reshaping consumer behavior, operational strategies, and prompting a reconsideration of its societal role. Yet, as illuminated by research from Buheji (2020) to Meenakshi (2023), the sector has shown remarkable resilience, with platforms adapting to prioritize safety, hygiene, and localized services. The adaptability witnessed, from swift pivots to leveraging socio-cultural dynamics, signifies the inherent strength and flexibility of the sharing model. As we look forward, the trajectory of the sharing economy appears to be one of evolution, growth, and continued relevance, equipped to navigate a post-pandemic world and future global challenges.


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